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Shipping, Returns & Delivery Times

Shipping & return within the EU
We ship all orders for free.
You can return for free via our return portal; click here.

Shipping & return outside the EU
We will deduct 21% VAT from your purchase price, but please take into account additional costs such as import duties, taxes and customs clearance costs in your own country.

We ship for free with a purchase amount from:
Australia € 199,00
Canada € 169,00
United Kingdom € 99,00
United States € 169,00
Switzerland € 149,00
Other countries on request via [email protected]

For smaller orders we ask for a contribution to the shipping costs.

Outside the EU you cannot use the return portal and you are responsible for returning to 13 doors at your own expense.

Delivery Times

 Countries  Indication Working Days
 Netherlands  1-2 
 Australia  10-15
 Belgium  1-2 
 Canada  10-15
 Denmark  2-3
 Germany  1-2
 Finland  2-5
 France  2-3
 Hungary  2-3
 Ireland   3-4
 Italy  3-4
 Luxembourg  1-2
 Austria  2-3
 Poland  2-3
 Portugal  3-4
 Slovenia  2-3
 Slovakia  2-3
 Spain  2-3
 Czech Republic  2-3
 United Kingdom  4-6
 United States  10-15
 Sweden  2-4
 Switzerland  3-5