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Shipping, Returns & Delivery Times 13 doors

Shipping & return within the EU
We ship all orders for free.
You can return for free using the enclosed return label.

We pay great attention to your order. We would therefore like to see the clothing returned folded in the plastic packaging and provided with the still attached original tickets, so that a next customer can also enjoy the article.

Shipping & return outside the EU
We will deduct 21% VAT from your purchase price, but please take into account additional costs such as import duties, taxes and customs clearance costs in your own country.

We charge a portion of the shipping costs for:
Australia € 25,00
Canada € 19,00
New Sealand € 25,00
United Kingdom € 9,00
United States € 19,00
Switzerland € 9,00
Other countries on request via [email protected]

Outside the EU you are responsible for returning to 13 doors at your own expense.

Delivery Times

 Countries  Indication Working Days
 Netherlands  1-2 
 Australia  13-15
 Belgium  1-2 
 Canada  13-15
 Denmark  2-3
 Germany  1-2
 Finland  2-5
 France  2-3
 Hungary  2-3
 Ireland   3-4
 Italy  3-4
 Luxembourg  1-2
 Austria  2-3
 Poland  2-3
 Portugal  3-4
 Slovenia  2-3
 Slovakia  2-3
 Spain  2-3
 Czech Republic  2-3
 United Kingdom  4-6
 United States  13-15
 Sweden  2-4
 Switzerland  3-5