Shipping, Returns & Delivery Times 13 doors
Shipping & return within the EU
We ship all orders for free.
You can return for free via our return portal; click here.
Shipping & return outside the EU
We will deduct 21% VAT from your purchase price, but please take into account additional costs such as import duties, taxes and customs clearance costs in your own country.
We charge a portion of the shipping costs for:
Australia € 25,00
Canada € 19,00
New Sealand € 25,00
United Kingdom € 9,00
United States € 19,00
Switzerland € 9,00
Other countries on request via [email protected]
Outside the EU you cannot use the return portal and you are responsible for returning to 13 doors at your own expense.
Delivery Times
| Countries | Indication Working Days |
| Netherlands | 1-2 |
| Australia | 13-15 |
| Belgium | 1-2 |
| Canada | 13-15 |
| Denmark | 2-3 |
| Germany | 1-2 |
| Finland | 2-5 |
| France | 2-3 |
| Hungary | 2-3 |
| Ireland | 3-4 |
| Italy | 3-4 |
| Luxembourg | 1-2 |
| Austria | 2-3 |
| Poland | 2-3 |
| Portugal | 3-4 |
| Slovenia | 2-3 |
| Slovakia | 2-3 |
| Spain | 2-3 |
| Czech Republic | 2-3 |
| United Kingdom | 4-6 |
| United States | 13-15 |
| Sweden | 2-4 |
| Switzerland | 3-5 |