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Shipping, Returns & Delivery Times 13 doors

Shipping & return within the EU
We ship all orders for free.
You can return for free via our return portal; click here.

Shipping & return outside the EU
We will deduct 21% VAT from your purchase price, but please take into account additional costs such as import duties, taxes and customs clearance costs in your own country.

We charge a portion of the shipping costs for:
Australia € 25,00
Canada € 19,00
New Sealand € 25,00
United Kingdom € 9,00
United States € 19,00
Switzerland € 9,00
Other countries on request via [email protected]

Outside the EU you cannot use the return portal and you are responsible for returning to 13 doors at your own expense.

Delivery Times

 Countries  Indication Working Days
 Netherlands  1-2 
 Australia  13-15
 Belgium  1-2 
 Canada  13-15
 Denmark  2-3
 Germany  1-2
 Finland  2-5
 France  2-3
 Hungary  2-3
 Ireland   3-4
 Italy  3-4
 Luxembourg  1-2
 Austria  2-3
 Poland  2-3
 Portugal  3-4
 Slovenia  2-3
 Slovakia  2-3
 Spain  2-3
 Czech Republic  2-3
 United Kingdom  4-6
 United States  13-15
 Sweden  2-4
 Switzerland  3-5